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 Post subject: Plugin problem with google engine?? :o
PostPosted: Sat Sep 26, 2009 3:45 am 
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Joined: Sat Sep 26, 2009 3:21 am
Posts: 5
Hi there,
Yesterday i have installed Translator pro plugin, but i think there are some problem with google engine that i choosed as preferred engine. After more than 36 hours only 3 pages are cached. These pages are not well translated. I also checked in WP DB section wp_atpp_page_cache where chached pages are stored and i noticed that my pages were translated with engine 4, instaed google that i choosed.
Yesterday i have also opened a ticket (n.00954)in customers support section, but i don't received any reply yet.
Any idea?
Thanks
Giacomo


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 Post subject: Re: Plugin problem with google engine?? :o
PostPosted: Sun Sep 27, 2009 4:22 am 
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Joined: Sat Sep 26, 2009 3:21 am
Posts: 5
NO Idea?? Meanwhile i decided to deactivate Tranlator plugin in order to prevent bad caching page.
I'm still waiting for support help.... :|
bye
G.


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 Post subject: Re: Plugin problem with google engine?? :o
PostPosted: Mon Sep 28, 2009 1:38 pm 
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Joined: Sat Sep 26, 2009 3:21 am
Posts: 5
Although I have paid for this plugin that you sell as the best translation plugin ever, i have to say that it definetly doesnt't work! The pages are incoplete translated and bad cached. Last thursday i have also requested for a help in the support area, in order to solve my problem, but i never recieved any answer! (do you remember? I have also paid for 6 month support).
What can I do then? How long more do i have to wait for your support??
I hope I'll recieve help before i decide to request my money bak!!
Thanks in advance
G.


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 Post subject: Re: Plugin problem with google engine?? :o
PostPosted: Tue Sep 29, 2009 12:53 pm 
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Joined: Sat Sep 26, 2009 3:21 am
Posts: 5
Some news, today support reply me back and decided to re-activate transation pro plugin to check out if finally it does work or not.
And...it works! The pages are full and fast translated, I have also checked again in wp_atpp_page_cache key and noticed that the transaltor engine is google (as i choosed).
Maybe there was a refused error from google engine?
Thanks
G.


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 Post subject: Re: Plugin problem with google engine?? :o
PostPosted: Thu Oct 08, 2009 8:14 pm 
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Joined: Wed Aug 20, 2008 3:13 am
Posts: 33
Hi,
It is good to know that ultimately the plugin is working for you. In future, if you need support, please, raise the issue through our customer support at support.taragana.com rather than posting at forum. We will take it from there.
Thank you;


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