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 Post subject: plug-in does not install properly, and no help for a week
PostPosted: Thu Jul 31, 2008 5:07 pm 
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Joined: Thu Jul 31, 2008 4:16 pm
Posts: 3
hello. i've purchased the plug-in pro version 5.2 and haven't even been able to get the plug-in operational. i'm upgraded to the newest version of wordpress. the flags do not even display properly when i enable the feature as a widget, i only get text of what is supposed to be translated with a bunch of broken links. i filed a ticket with customer support a week ago, and haven't had any help, response, or correction with the problem. i've never had any problems with a single plug-in ever for wordpress, and all of them were free. i was anticipating getting a great product by how it was explained on the website, and decided to make my first purchase on a plug-in.

i really want to say that i am happily using this product, and i believe in helping fund programmers on their own ventures, so i am holding out for the best....for a little longer....

has anyone else had a problem like this before right from the get go?


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 Post subject: Re: plug-in does not install properly, and no help for a week
PostPosted: Fri Aug 01, 2008 9:24 pm 
Dear tragnark,
We are very sorry that you had to wait for the support and your inconvenience is deeply regretted.
Your support ticket has been updated and the reply has been sent to you. We hope your issue gets solved as soon as possible.

Thanks for your patience and understanding.


  
 Post subject: Re: plug-in does not install properly, and no help for a week
PostPosted: Sat Aug 02, 2008 3:03 am 
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Joined: Thu Jul 31, 2008 4:16 pm
Posts: 3
thanks subhashis. appreciated.


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 Post subject: Re: plug-in does not install properly, and no help for a week
PostPosted: Sat Aug 16, 2008 11:06 am 
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Joined: Thu Jul 31, 2008 4:16 pm
Posts: 3
hey guys, i got it working. if you have any other customers with the same problem ask them to check with the web master's "mod rewrite" settings on their server. they looked at the error log files and altered a few settings, and now the translator is working great. :)


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 Post subject: Re: plug-in does not install properly, and no help for a week
PostPosted: Mon Aug 18, 2008 11:27 pm 
tragnark wrote:
hey guys, i got it working. if you have any other customers with the same problem ask them to check with the web master's "mod rewrite" settings on their server. they looked at the error log files and altered a few settings, and now the translator is working great. :)


Its great to see you happy. :)


  
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